Privacy Policy
Nexcellent Energy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, retain, and safeguard information when you use our website: https://www.nexcellentenergy.com/
(the “Site”).
This Policy is primarily governed by applicable Taiwan laws. If you are located in the European Economic Area (EEA) or we provide services to EEA users, we also follow relevant GDPR principles and international privacy best practices.
1. Scope
This Policy applies to information collected through the Site, including when you:
· browse the Site,
· submit inquiries via contact/consultation forms,
· subscribe to marketing communications (where available),
· interact with embedded content (e.g., YouTube), or
· apply for jobs (if a careers page is available).
This Policy does not apply to third-party websites or services linked from our Site. Please review their privacy policies separately.
2. Information We Collect
2.1 Information you provide (e.g., inquiry forms)
When you contact us through our forms or channels, we may collect:
· Contact details: name, company/organization, job title, email, phone, country/region
· Contact preference: Email / Phone / WhatsApp / LINE
· Industry & project details: industry category, inquiry topic, application scenario, required power/runtime, deployment timeline
· Optional details: budget/decision stage, project description, and attachments (e.g., load profiles, equipment lists, site photos)
2.2 Information collected automatically (Cookies & similar technologies)
When you browse the Site, we may automatically collect:
· Network/device data: IP address (or approximate location), device type, operating system, browser type, language settings
· Usage data: pages viewed, time spent, clicks, scrolls, and other interaction events; referral sources or campaign parameters (e.g., UTM)
2.3 Data generated via third-party tools (if enabled)
Depending on how the Site is configured, we may use:
· Google Analytics 4 (GA4)
· Google Tag Manager (GTM)
· Meta Pixel
· LinkedIn Insight Tag
· Embedded YouTube content
· reCAPTCHA
2.4 Recruitment information (if applicable)
If you apply for a position, we may collect:
· name, contact details, resume/CV content, portfolio links, and any information you choose to submit.
3. How We Use Your Information
2.1 Information you provide (e.g., inquiry forms)
When you contact us through our forms or channels, we may collect:
· Contact details: name, company/organization, job title, email, phone, country/region
· Contact preference: Email / Phone / WhatsApp / LINE
· Industry & project details: industry category, inquiry topic, application scenario, required power/runtime, deployment timeline
· Optional details: budget/decision stage, project description, and attachments (e.g., load profiles, equipment lists, site photos)
2.2 Information collected automatically (Cookies & similar technologies)
When you browse the Site, we may automatically collect:
· Network/device data: IP address (or approximate location), device type, operating system, browser type, language settings
· Usage data: pages viewed, time spent, clicks, scrolls, and other interaction events; referral sources or campaign parameters (e.g., UTM)
2.3 Data generated via third-party tools (if enabled)
Depending on how the Site is configured, we may use:
· Google Analytics 4 (GA4)
· Google Tag Manager (GTM)
· Meta Pixel
· LinkedIn Insight Tag
· Embedded YouTube content
· reCAPTCHA
2.4 Recruitment information (if applicable)
If you apply for a position, we may collect:
· name, contact details, resume/CV content, portfolio links, and any information you choose to submit.