Privacy Policy
Nexcellent Energy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, retain, and safeguard information when you use our website: https://www.nexcellentenergy.com/
(the “Site”).
This Policy is primarily governed by applicable Taiwan laws. If you are located in the European Economic Area (EEA) or we provide services to EEA users, we also follow relevant GDPR principles and international privacy best practices.
1. Scope
This Policy applies when you browse the Site, submit an inquiry through our contact form, or otherwise communicate with us via the Site.
This Policy does not apply to third-party websites or services linked from the Site. Please refer to the privacy policies of those third parties.
2. Information We Collect
2.1 Information you provide (e.g., inquiry forms)
When you contact us through our forms or channels, we may collect:
· Contact details: name, company/organization, job title, email, phone, country/region
· Contact preference: Email / Phone / WhatsApp / LINE
· Industry & project details: industry category, inquiry topic, application scenario, required power/runtime, deployment timeline
· Optional details: budget/decision stage, project description, and attachments (e.g., load profiles, equipment lists, site photos)
2.2 Information collected automatically (Cookies & similar technologies)
When you browse the Site, we may automatically collect:
· Network/device data: IP address (or approximate location), device type, operating system, browser type, language settings
· Usage data: pages viewed, time spent, clicks, scrolls, and other interaction events; referral sources or campaign parameters (e.g., UTM)
2.3 Data generated via third-party tools (if enabled)
Depending on how the Site is configured, we may use:
· Google Analytics 4 (GA4)
· Google Tag Manager (GTM)
· Meta Pixel
· LinkedIn Insight Tag
· Embedded YouTube content
· reCAPTCHA
2.4 Recruitment information (if applicable)
If you apply for a position, we may collect:
· name, contact details, resume/CV content, portfolio links, and any information you choose to submit.
3. How We Use Information
We use collected information to:
⦁ Respond to your inquiries and provide product/solution information
⦁ Arrange meetings or follow-up communications
⦁ Analyze Site traffic and improve user experience
⦁ Maintain Site security, prevent fraud/abuse, and comply with legal obligations
4. Data Sharing
We follow a “minimum necessary” principle and may share information with:
⦁ Authorized internal personnel (e.g., sales, engineering, customer support, marketing)
⦁ Service providers supporting our website and systems (e.g., hosting, analytics platforms)
⦁ Government or judicial authorities when required by law or valid legal process
5. Data Retention
We retain information only for as long as needed to fulfill the purposes described in this Policy, or as required by applicable laws. After that, we delete or de-identify the information using reasonable measures.
6. Your Rights
Subject to applicable laws, you may request access to, correction of, restriction of use of, or deletion of your personal data.
To submit a request, contact us at: Info@nxengy.com
For security, we may need to verify your identity before processing your request.
7. Cookies
This Site uses cookies and similar technologies to ensure proper operation, analyze traffic, and improve user experience. By continuing to browse this Site, you agree to our use of cookies.
You can disable or delete cookies at any time through your browser settings. Please note that disabling cookies may affect certain Site functions and the accuracy of analytics.
8. International Data Transfers
Because we may use global cloud or third-party service providers, your information may be processed or stored outside Taiwan. We take reasonable measures to reduce related risks.
9. Changes to This Policy
We may update this Policy from time to time. The latest version will be posted on this page.
Effective date: December 26, 2025
Contact (Privacy)
If you have questions about this Policy or your data, please contact:
Email: Info@nxengy.com
Website: https://www.nexcellentenergy.com/